Comfort Inn Asheville Biltmore West

Very comfortable room and bath, friendly staff members, even for late arrival. Price definitely good value for the quality

The location was great. Easy to find on our way there and easy to get back on the highway on our way out. I only spoke with the breakfast staff but they are friendly and accommodating. Facilities were clean. Elevator was broke but it wasn’t too much of a problem since we didn’t have much to bring in.

The staff I met were nice and the facilities were immaculate. Clean, comfortable, and functional is what I look for. This property was all of those. And they had a good breakfast.

Clean and convenient. I enjoyed the breakfast… eggs, and sausage. Bed was fairly comfortable.

I thought the hotel room was especially nice for the price level. Clean, attractive rooms with lots of cable channels to flip through and it's very close to grocery stores and restaurants if you need to pick up anything. Check in was quick and easy and everyone abided by mask mandates which I appreciate very much. The woman who assisted me at the counter was almost exuberantly nice :) and was helpful even before I had a chance to avail myself as a customer (I really had to pee after the drive and asked to be pointed directly the restrooms. Surely my fellow travelers have experienced similar situations and know it can be awkward to just run into a business and announce such things.) When I returned to check in, she made sure everything was set up correctly, answered all my questions thoroughly about pet policy and such, and because we were the only people checking in at that time, even regaled us with a few anecdotes about our shared love of all things Disney (she recognized the Aristocats on my purse). :) I was very pleased with the room. Beds were comfy with nice quality sheets and other bedding including the little folded strip blanket at the feet which is something I really like, since I like to keep my toes warm without having to cover my entire self. It was easy to keep the room temperature set to what I like, and the bathroom was clean and had nice fixtures. The grounds were pet friendly, with a little designated dog walk area with bags and trash can provided for easy cleanup. It's not a place to exercise your dog, but it does the job for quick potty trips, and not all pet-friendly hotels have them so it's a nice touch, especially at this price point.